I was a longtime Intercom customer until its help center search broke. The fix didn’t come fast enough, so I built my own. This is it.

A help center that answers the question.

Search reads the question and answers it, with the pages it used. On your domain, or in a folder on your site.

Free for 50 pages and 100 AI answers a month, no card. Your own domain is $399 once — never a subscription.

One knowledge base, three ways to answer

Articles, links, and files go in once. The help center, the messenger, and the markdown you hand to an assistant all come from that same knowledge base.

  • Articles
  • Web links
  • Files
  • TXT & Markdown
Knowledge base

Help center

A public site that answers, instead of handing back a list of titles.

  • yoursite.com/help
  • help.yoursite.com
  • your-team.chat.sh
yoursite.com/help
Acme

How can we help?

Ask anything, or search for a page

Chat messenger Soon

The same answers in a widget on your app, so a customer who is stuck never has to leave the page they are stuck on.

Can I put the help center under /guide?

Yes — name the folder and it is served there.Host the help center in a folder

What if they ask in their own words?

It answers, and shows the page it used.How search answers a question

AI agent

On each article, copy the page as markdown, open it in ChatGPT or Claude, or copy the whole help center. An agent can also start from llms.txt.

What a fixed format can’t give you

The old stack hands every team the same URLs, the same search, and the same page with a different logo on it. Here is where we don’t.

Enter
Answer

Yes. Name a folder — /guide, or whatever you call it — and the help center is served there, on your site.1

1 Host the help center in a folder
Pages
Host the help center in a folderA path on the domain you already run.Add a custom domainPoint a domain you own at the help center.
Answers come from published articles only.Enter to ask

Search that reads the question

A model retrieves the passages and writes the answer, then shows the pages it used. Not a keyword index handing back five titles that all contain the word “domain”.

yoursite.com/guide/articles/add-a-custom-domain
Acme

How can we help?

Ask anything, or search for a page

Live attestimonial.to/guidechat.sh/help

A folder on the site you already run

Name it /guide, /help, or whatever you call it, and the help center is served from there — same domain, same analytics, no subdomain to explain.

/en/articles/8341022-add-a-custom-domain
HostingAdd a custom domain
/guide/articles/add-a-custom-domain
HostingAdd a custom domain

Addresses a person can read

No numeric id wedged into the path. The slug is the title, and it is yours to change.

Acme

Hosting

Add a custom domain

Point a domain you own at the help center, or serve it from a folder.

acme.com/guide/articles/add-a-custom-domain

A card for every article

Each page draws its own preview, so a link dropped in Slack arrives as the article rather than as your logo.

Acme

How can we help?

Getting startedBilling

#2563eb

Yours to change

Pick the accent and the mark; every page follows and stays readable, because the colour is darkened until it is.

Get all three. Pay once.

Free on a chat.sh address. The lifetime adds your own domain, bigger ceilings, and your agents. What you get never changes. Only the price does: it goes up $100 each time we ship. Buy early and pay the least.

Included at every price

  • Help center Live now

    AI answers on your domain or in a folder. 1,000 pages and 1,000 AI credits a month, per workspace. One credit is one answer, here or in the messenger. When the month's credits are gone, 1,000 more are $20, paid once.

  • Chat messenger Shipping next

    The same answers in a widget on your app. Each AI reply uses 1 credit from the monthly allowance above.

  • Inbox Shipping after

    Teammates take over a conversation. 3 people per workspace. Each person after that is $10 a month. Human replies don't use AI credits. Buying another person does not move the lifetime onto a subscription.

It started as one help center, on day four of the week we were waiting.

Free for 50 pages and 100 AI answers a month, no card. Your own domain is $399 once — never a subscription.

Live in a folder at yoursite.com/help.