Help center
A public site that answers, instead of handing back a list of titles.
yoursite.com/helphelp.yoursite.comyour-team.chat.sh
How can we help?
I was a longtime Intercom customer until its help center search broke. The fix didn’t come fast enough, so I built my own. This is it.
Search reads the question and answers it, with the pages it used. On your domain, or in a folder on your site.
Free for 50 pages and 100 AI answers a month, no card. Your own domain is $399 once — never a subscription.
Articles, links, and files go in once. The help center, the messenger, and the markdown you hand to an assistant all come from that same knowledge base.
A public site that answers, instead of handing back a list of titles.
yoursite.com/helphelp.yoursite.comyour-team.chat.shHow can we help?
The same answers in a widget on your app, so a customer who is stuck never has to leave the page they are stuck on.
Can I put the help center under /guide?
Yes — name the folder and it is served there.Host the help center in a folder
What if they ask in their own words?
It answers, and shows the page it used.How search answers a question
On each article, copy the page as markdown, open it in ChatGPT or Claude, or copy the whole help center. An agent can also start from llms.txt.
The old stack hands every team the same URLs, the same search, and the same page with a different logo on it. Here is where we don’t.
A model retrieves the passages and writes the answer, then shows the pages it used. Not a keyword index handing back five titles that all contain the word “domain”.
How can we help?
Name it /guide, /help, or whatever you call it, and the help center is served from there — same domain, same analytics, no subdomain to explain.
No numeric id wedged into the path. The slug is the title, and it is yours to change.
Hosting
Add a custom domain
Point a domain you own at the help center, or serve it from a folder.
acme.com/guide/articles/add-a-custom-domain
Each page draws its own preview, so a link dropped in Slack arrives as the article rather than as your logo.
How can we help?
#2563eb
Pick the accent and the mark; every page follows and stays readable, because the colour is darkened until it is.
Free on a chat.sh address. The lifetime adds your own domain, bigger ceilings, and your agents. What you get never changes. Only the price does: it goes up $100 each time we ship. Buy early and pay the least.
Included at every price
AI answers on your domain or in a folder. 1,000 pages and 1,000 AI credits a month, per workspace. One credit is one answer, here or in the messenger. When the month's credits are gone, 1,000 more are $20, paid once.
The same answers in a widget on your app. Each AI reply uses 1 credit from the monthly allowance above.
Teammates take over a conversation. 3 people per workspace. Each person after that is $10 a month. Human replies don't use AI credits. Buying another person does not move the lifetime onto a subscription.
Free for 50 pages and 100 AI answers a month, no card. Your own domain is $399 once — never a subscription.
Live in a folder at yoursite.com/help.