AI credits and pages
What a credit is, what a page is, and how both are counted.
Each workspace comes with a monthly allowance of AI credits and a total allowance of pages. See both in Settings, under Usage.
AI credits
- One AI answer uses one credit.
- Search is free. Finding a page never uses a credit.
- Credits reset on the first of every month.
When the month's credits are gone, 1,000 more are $20, paid once. Email support@chat.sh to add them.
Pages
Pages measure how much your help center answers from:
- An article or web page counts one page for every 2,500 characters of text. A short one still counts as one page.
- A PDF counts each of its pages.
What does not count:
- Drafts
- Web pages that could not be fetched
- Images and link addresses
At the limit
If a change would take the workspace past its page allowance, saving is stopped with a note saying how many pages it would make. Unpublish or remove something to make room.